I ordered 3 cages, along with feeders, water bottles, and a pair of j-clip pliers, the first week of this past July, from Klubertanz. I was told that they were running a bit behind, and since my order had 3 different size cages that it wouldn't be ready by the end of the month, but probably mid to late August. I was ok with that and placed the order. Last week of August, I called to check on the order status. I was told, once again, that since my order had 3 different size cages that it would take a bit longer, probably another month, which would make it late September. Early in the 4th week of November I called again to check order status. It still wasn't ready. And, when I asked for an estimated time, the response was a laugh and "Well, it won't be by the end of the month." I couldn't take that attitude, so I cancelled the entire order and went elsewhere, ordering just wire. I've built them myself. From all that I've heard of the quality of Klubertanz's wire, I would have no doubt gotten better wire from them than I ended up getting. But, I refuse to do business with them. If they had a 90% off sale, with free shipping, I'd still go elsewhere.